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What our customers are saying:
George Michailow of Fast Lane International: "Thank you for being there
for Fast Lane International from day 1. You are the most supportive, helpful and
responsive company when it comes to customer service , tech support and trouble
shooting. I added you to my Company's favorites page and give youabig thumbs up"
Tom Ingegno of OmniPop: “I've been using Book-It since 1992 and I'm very
happy with the results. Changes and updates have always been customized for our
needs.”
Keith Case of Keith Case & Associates: “The completeness of the program.
Everything is in one place, and everything is coordinated. Book-It provides the
completeness of information available all in one place.”
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Syncing for Remote Offices
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How Syncing Remote Offices
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How It Works
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The following is a basic step-by-step guide of how DataExchange (Syncing
Remote Offices)
works.
Before the first Syncing Takes Place: Before the first exchange of data
takes place, one site has to be designated as the 'home' site or 'main' site.
The main site is the site that receives the remote. |
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Set Up Requirements
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- For each remote site, a unique ID is applied to the Operation Control Record.
- The Remote Sites, which could be lap-tops, a physically different location such
as an employee's home, or a diferent office location. - ALL MUST HAVE
CONNECTION TO THE INTERNET.
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Extraction Process - Host Computer
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- The extraction process, should be under the Utility Menu.
- The extraction process applies to all
databases.
- Would extract either a full database or just those records that requested
- As part of The Extraction Process, the routine will send a records to the SQL
databases for update as well as all those users that need to be synced.
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Things to Think About
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- Finances - do you want every remote user to be able to access financial records
or report financial information?
- Host Office - Only one office can be a host office.
- Security - does every remote user see the same thing? Example: Do
you want them to just see their records and have those records uploaded to the
main office, or do you want them to see their records and the main office's
records?
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Frequently Asked Questions
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Can I really have two or more different offices 'share information between one system? |
Yes. Information on every change is coordinated between the remote offices and
the 'main' office each night. Reports and controls allows you to know what was
updated and by who.
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How does your syncing process differ from ACT!? |
Book-It is very different from ACT!
- We have more databases that we are updating.
- It is not just a swap of record for record, when our databases sync they also
sync up SQL databases AND can update your site at the same time
- We also offer a more affordable solution with more options.
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Does it cost extra to have Remote Offices? |
It requires you to be on our maintenance plan, if there are several remote
offices then prices can vary, and will quoted at time of purchase.
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How often can we sync our offices? |
Our syncing process is automated and therefore can be set up to run at any time
interval you wish. However, if you do wish to have it updated frequently
then you will need a computer that is dedicated to just the syncing process.
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Do we need a special computer for the syncing process? |
Not a special computer, but if you will be syncing frequently (ex. every twenty
minutes) you will need a computer that is dedicated to just the syncing process.
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Wouldn't there be times where the information may be changed in two different
sites? |
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Yes - but because how Book-It tracks these changes - 99% of the time, there are
no conflicts. AND on the 1% of the time that there are conflicts - you can
determine what information should be used. |
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How difficult is it to implement? |
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Technically, it is pretty simple. The most difficult part is determining who is
going to be the 'main ' office. The main office only is important when
determining the first initial 'sync' process. |
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Contact Us with more Remote Office Questions
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